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Technical Support
Get help with platform issues, integrations, or technical questions.
Contact SupportFrequently Asked Questions
Quick answers to the most common questions about LottoTec.
To become a LottoTec partner, reach out to our partnerships team via email at partners@lottotec.com or use the contact form above. We'll schedule a discovery call to understand your business and explore how we can work together.
You can request a live product demonstration by filling out the contact form and selecting "Product Demonstration" as the subject, or by emailing us directly at demo@lottotec.com. Our team will arrange a personalized session at your convenience.
Technical support is available 24/7. You can reach us by phone at +1 646-689-8123, email us at support@lottotec.com, or use the live chat feature on our website. We aim to respond within 1 hour for critical issues.
LottoTec offers a comprehensive suite of lottery solutions including: the LottoTec Mobile App for agents, an Administration Platform for owners and supervisors, Data Analytics & Insights, Security & Compliance frameworks, an Omnichannel Platform, Cloud Infrastructure, Custom Game Development, and 24/7 Technical Support.
We strive to respond to all inquiries within 24 business hours. For urgent technical issues, our support team is available 24/7 and will respond within 1 hour. Sales and partnership inquiries are typically answered within 12 business hours.
Let's Build the Future of Lottery Technology Together
Partner with LottoTec and transform the way lottery operators work. We're ready when you are.
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